FAQ - Frequently Asked Questions

Does the indicated price refer to the single pair of gloves? 

Yes, the indicated price refers to the single pair of gloves, except for the latex and nitrile medical grade non-sterile disposable gloves (GRE 105, GRE 016, GRE 017, GRE 018 ). For these items, the price indicated refers to the single packaging containing 100 pcs. For the thickened high risk latex gloves (GRE 019 ), the price indicated refers to the single packaging containing 50 pcs.

Is there a minimum number of gloves that I can buy?

No, there is not, except for:

  1. Disposable non-sterile latex and nitrile gloves (GRE 015, GRE 016, GRE 017, GRE 018), whose minimum purchase number is of 100 pcs.
  2. Disposable thickened high-risk non-sterile gloves (GRE 019), whose minimum purchase number is of 50 pcs.

What certifications do Redelguanto.it’s gloves have?

All our gloves comply with the following regulations:

  • EN 420: 2003+A1:2009    the standard concerning protective gloves
  • EN 388: 2003     the standard that determines a glove's performance against mechanical hazards

EN ISO 13997: 1999 the standard that determines the mechanical property and resistance to cutting

How long does it take to prepare and ship my order?

The order is prepared and shipped the working day after the order has been received.

You’ll receive an email confirming the shipment and the order tracking number.

How long does the shipment take?

All orders are shipped via express courier within 24/48 hours, unless otherwise agreed with the client.

What are the conditions of returned item?

Il Re del Guanto grants the possibility to return the goods partially or in whole within 14 working days from when the goods have been delivered to you. You should send the goods in good state to Redelguanto Via Strada Fontana di polo 1/S 05100 Terni.

You will be reimbursed within 7 working days from the date in which Il Re del Guanto receives the goods.  

Before returning the goods, you must contact our after-sales office, +39 0744 463632 or via email info@redelguanto.it, from Monday to Saturday, from 9:00 to 13:00 and from 15:00 to 19:00. We will help you solve any doubt or problem before, during, and after your purchase.

Can different products be included in one shipment?

Yes, orders of different products will be shipped all together, unless otherwise agreed with the client.

Can I place an order by telephone or via email?

Yes, you can place your order by telephone by calling our customer service +39 0744 463632 or via email info@redelguanto.it, specifying the product code and quantity, your name and surname, address, and payment method (e.g.: GRE 001 X 25   Mario Rossi via dei Pini 92  Pay Pal)

Is it possible to have the products delivered to an address different from the one of the person who places the order?

Yes, you just have to specify Name, Surname, and address of the addressee when placing the order.

Does Il Re del Guanto manufacture customised work gloves?

Yes, Il Re del Guanto manufactures customised work gloves. You just have to contact our sales office via email – commerciale@redelguanto.it – indicating your details and telephone number. We will contact you within 1 working day.

Does the price fluctuate based on the quantity required?

Yes, Il Re del Guanto reserves the right to apply discounts based on the number of products ordered.

Are the goods on www.redelguanto.it ready for delivery?

Yes, Il Re del Guanto’s products are all ready for delivery, so you can avoid building your stock of products.

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